Guide / Verification screens

A clear photo does not make the claim true.

The interface should tell reviewers what is known, what is inferred, and what still needs confirmation.

Imagine an applicant uploads a sharp photograph of a form. The system can read every word. If the next screen says "identity verified," the interface has made a promise the file-quality check did not support. It should say what happened: the image is readable and ready for the next step.

Language that helps

Show the check, its limit, and the next step.

01

Name the signal

Say image quality passed when image quality passed. Reserve stronger language for stronger evidence.

02

Show uncertainty

Let reviewers see low confidence, missing sources, and conflicting signals without digging through logs.

03

Give humans a path

Escalation and appeal should be part of the flow, not an afterthought hidden in support.

04

Avoid single-file authority

Do not let one uploaded image become the whole decision when the consequence is high.

When a page becomes a verdict

In The Names on the Wall, families disappear from an official list. A clear process lets them challenge the missing names.